Report app download purchase problem

Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information. See your purchase history for the App Store, iTunes Store, and more To see which apps, music, and other content you bought, look at your purchase history. How to see recent purchases on the web Go to reportaproblem. Sign in with your Apple ID and password. A list of your recent purchases appears. If there's a problem with an item that you purchased, use this website to report the problem to Apple.

You might be asked to sign in. Tap Purchase History. Your purchase history appears. If you want to see purchases that you made more than 90 days prior, tap Last 90 Days, then select a different date range. See your purchase history on your computer Open the Music app or iTunes. From the menu bar at the top of the screen, choose Account, then click View My Account.

On the Account Information page, scroll down to Purchase History. Find the item. Related Articles. Connect with:. Sign in with Facebook. Sign in with Twitter. Notify of. Newest Oldest Most Voted.

Inline Feedbacks. Nikki Hill nlhill Andrew Orr andrew-orr. You can request a refund. You can also cancel the subscription. Refund eligibility might vary by country or region. In countries and regions with consumer law protections, users retain their rights under these protections. In Australia and New Zealand, consumers retain their rights under the applicable consumer protection laws and regulations. Store availability and features might vary by country or region. Learn what's available in your country or region.

Request a refund for apps or content that you bought from Apple Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund.